Leesburg Auto Repair

Hours Of Operation:Mon - Fri: 8:00 AM - 5:00 PM
Call Us Today:(703) 936-2808
4

*update* I am updating my review because they emailed me a day later admitting to a communication issue with the front and the mechanic. They fixed my car and refunded me he money, saying they don't want to have anyone leave unhappy. I can truly appreciate that. This was my first time here. I came in to get something on my car fixed, knowing exactly what the problem was. I told them I was aware of the issue and I just wanted them to fix it. When I came to pick up the car, they said everything was working fine and that they fixed the issue so I paid $70 for a half hour of labor. When I got home, the issue was still happening. I then drove back to the shop to tell them that the car hadn't been fixed and they said "oh yeah, you need to buy the part." They never told me this when they handed me the keys the first time. So I asked why they didn't fix it, and they said that they "tightened" the screw but will have to order the part to fix it and I would have to leave my car overnight. Charging someone $70 to "tighten" a screw and provide a diagnostic for something that was already diagnosed is ridiculous. I will not be coming back. This was my first time here. I came in to get something on my car fixed, knowing exactly what the problem was. I told them I was aware of the issue and I just wanted them to fix it. When I came to pick up the car, they said everything was working fine and that they fixed the issue so I paid $70 for a half hour of labor. When I got home, the issue was still happening. I then drove back to the shop to tell them that the car hadn't been fixed and they said "oh yeah, you need to buy the part." They never told me this when they handed me the keys the first time. So I asked why they didn't fix it, and they said that they "tightened" the screw but will have to order the part to fix it and I would have to leave my car overnight. Charging someone $70 to "tighten" a screw and provide a diagnostic for something that was already diagnosed is ridiculous. I will not be coming back. Read more

5

-Honest -Owner-Operated -Easy to understand explanations -Quality workmanship I've had routine maintenance and also brake/tire work done here. Great work, honest delivery - saved me $$ by machining rotors when I was prepared to replace them. It's the kind of place you don't have to worry about the up-sell. Highly recommended.

5

John said the service was great.

5

We are so happy with our recent brake job. The dealer suggested work that did not need to be done. I appreciate the honesty from D&D on what we needed, and having it completed in a few hours! Thank you!

5

The customer service is outstanding . Completely trust all the technicians. They work very hard & take great care of each and every customer who walks in. Love their kind customer service.

5

Chris said the business did everything he asked them to do and he had no complaints.

5

Michael said this is a very clean and professional business. The service is great. They were able to get in right away for service.

1

My son took my Jeep to this place for a repair estimate. The rear brake cylinder was leaking and they called me with an almost $600 estimate to replace and repair. I told them no thanks because I found the part on Amazon for $14. The rude woman on the phone that I spoke with would not release the vehicle to my son. She told us there is a charge for doing an estimate. Never heard of this before. They were holding the vehicle hostage until I called Leesburg Police. Once the police were engaged they gave the car back to my son. Never ever will I do business with this bunch of crooks!!!

5

James said the work was excellent and the price was reasonable.

5

William said that he most definitely recommends this business for service. Adam is an awesome mechanic.