We recently brought our daughters Kia in for a service inspection, due to a local Kia dealers failed inspection. There assessment said the brakes needed to be replaced along with new rotors. So I brought it in to d&d for a second, and more trusted assessment. Again Doug and the team didn't disappoint, and found the dealers inspection to be overly aggressive and not requiring a failure. Needless to say, this saved me hundreds of dollars and an unexpected shock that I was trying to absorb and financially plan for. Now that I have more time, I can plan for this replacement for the coming winter. Thank you so much for your honesty and straight forward customer service !! Sincerely, Tim Macbeth